FullCircl, a software provider that helps insurance brokers accelerate their growth and seamlessly integrate compliance into the process, today announces the signing of a multi-year agreement with Howden, the global insurance broker group. The agreement will help Howden’s clients ensure the right level of coverage while reducing the burden and cost of compliance.

The launch of FullCircl SmartBroker includes a package that integrates key corporate information and compliance screening into the Acturis platform, helping Howden increase the efficiency of its customer acquisition and onboarding process, deliver a consistent customer experience across its national branch network, and improve monitoring of its existing customer base to drive retention and growth.

The project initiative is driven in part by the vision of Carl Shuker, CEO of Howden UK&I, which aims to support a consistent Howden customer experience across the national branch network.

This exciting announcement, the largest of its kind since FullCircl and Acturis announced their partnership in 2023, will see Howden roll out the integrated package to its 2,000 Acturis users across the group, with the aim of delivering significant benefits to the customer while reducing compliance costs.

Howden has been a FullCircl customer for nearly a decade and a long-standing Acturis customer. This integration brings together two key platforms to deliver a unified and consistent customer experience across the group, ensuring each business line is focused on customer needs at all times, driving profitable growth while improving compliance efforts and reducing consumer burden of obligations.

Nominated for a number of industry awards, FullCircl SmartBroker x Acturis delivers next-generation data enrichment that is proven to drive revenue growth, increase process efficiency, improve insurance and risk decisions, and enhance compliance. It also provides a host of new ways to tactically support every client. Enrichment is now available at the touch of a button, providing the ability to continuously monitor for future changes.

Andrew Yates, CEO of FullCircl, commented on the partnership: “Working with the Howden team has been a revelation – their vision and the way they innovate to deliver a unified customer experience, more choice, value and service to their customers is truly groundbreaking. We look forward to continuing to work with Howden and reaping the many benefits of this three-year partnership.”

Carl Shuker, CEO of Howden UK&I, commented: “Howden has grown significantly over the past few years, organically and in part due to a series of acquisitions. With the combination of the companies, we needed a cohesive view of our customer base to provide a unified customer experience. This required a single source of truth for the data and information we have about our customers. FullCircl was the missing link that now ensures all customers are entered into Acturis with accurate, consistent information, enabling Howden to unify customers across our core pillars.”

Tony Goddard, CEO of Acturis, concluded: “As part of our ongoing investment in the development of the Acturis platform, we are continually looking for business partners whose products and services can enhance the experience and value our clients receive from Acturis. We believe FullCircl meets this goal by providing brokers with the insights they need when it matters most to them, enabling them to trade more accurately and efficiently and close and retain more deals.”