In an August 14 TikTok, a woman named Jill (@jilllyxbear) says she was unable to remove her menstrual cup. In the emergency room, a doctor diagnosed her with a “separated” or septate hymen.

According to Flo Health, it is a condition in which the tissue surrounding the vaginal opening partially blocks or divides it, which can sometimes require medical intervention.

“I can’t take my menstrual cup out because there’s something wrapped around it,” Jill told the emergency room receptionist, referring to a piece of “skin or flesh” stuck to the stem of her cup.

She says every time she tried to take out her child menstrual cup, she felt pain.

However, according to Flo Health, one in every 1,000 girls and women is affected by a hymen septum.

“I wish all women knew this important information about our bodies,” one viewer commented on Jill’s TikTok.

How did she solve the problem?

Jill says a doctor at the hospital eventually told her that her “detached hymen” was not a medical problem.

Jill explains that there was a small opening in the corner next to her vaginal opening.

“When I tried to take the stem out of my cup overnight, I somehow pulled it through this little hole and it got stuck and couldn’t come out,” Jill explains.

After numbing the area, the doctor removed the menstrual cup and also cut Jill’s hymen.

“The chances of that happening should be zero percent,” the doctor said. “I’m so sorry that happened. That must have been very traumatic.”

However, Jill says she has no problem with child cups or menstrual cups in general.

Kind did not immediately respond to the Daily Dot’s request for comment.

Jill has been using menstrual cups for over four years, but says, “This has never happened before.” Her doctor has also never seen anything like it before.

Are menstrual cups safe?

According to Medical News Today, they are considered safe if guidelines are followed. Assets Notes: They are typically made of “medical-grade silicone that has been tested and approved by the FDA as non-toxic and non-reactive with human tissue.”

But as Healthline writes, “If you have vaginismus, uterine fibroids, endometriosis, or changes in uterine position, using a menstrual cup may be more uncomfortable for you. A doctor can discuss your individual benefits and risks and may help you choose a product.”

Menstrual cups are more environmentally friendly than other period products, according to CNN Health. They produce 5.6% less plastic waste than tampons.

Menstrual cups are also more economical. CNN Health reported that menstrual cup users save over 90% of the cost they would have spent on tampons or pads.

Viewers report

However, many commentators expressed their dislike of menstrual cups.

“The cups are TERRIBLE,” one user commented on Jill’s TikTok. “I swore I would prolapse if I pulled them out.”

“To me, cups immediately sounded like a bad idea and I feel like people keep proving me right,” wrote another.

“That’s why I haven’t used one yet. I’m scared,” another shared.

“Don’t be afraid,” Jill replied. “I love mugs. Like I said, I’ve been using them for years and it just happened.”

Many women shared similar stories in the comments on Jill’s TikTok, which has over 77,000 views.

“Fun fact, too much information: I have the same problem and found out when I started using tampons and almost died from pain,” wrote one viewer.

“This happened to me with a tampon and I ended up having it removed under anesthesia because the pain was so bad,” another person said.

“When you described the flesh I knew it!! My hymen was like that until it broke YEARS after I lost my virginity card in an accident with my partner,” said another.

“This happened to me when I was 14 with a tampon. I thought I was dying and had to find out for myself with a mirror and willpower,”

@jilllyxbear I’m going to the emergency room because of my menstrual cup. Has this ever happened to anyone?? #periodcup #menstrualcup #storytime #emergencyroom ♬ Original sound – jilllyxbear

“I actually had the same condition, only ten times worse, and had to have surgery for it,” commented another.

The Daily Dot contacted Jill via TikTok direct message, but she did not immediately respond.

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