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UPDATE 24.08.2024 11:59 a.m.: This message comes from the city of Granite Falls.

Update on water main break: Road reopened, water supply restored, boil water recommendation still in effect

Granite Falls, North Carolina – The City of Granite Falls is pleased to inform residents that the water main break on 321 Northbound near Glen Ridge Drive has been successfully repaired. Repairs were completed and the road was reopened early this morning. Water service has been restored to all affected areas.

Recommendation to boil water in force

Although water supplies have been restored, a boil water advisory remains in effect until further notice. This advisory is a Precautionary measure to ensure the safety of our residents and is not a cause for alarm. To ensure your safety, please follow these guidelines:

Water consumption:

– Use bottled or boiled water for drinking and for preparing and cooking food.

– If bottled water is not available, bring water to a boil for 1 minute. After boiling, allow water to cool before using.

– Boil tap water, even if it is filtered (e.g. through a household water filter or a jug that filters water).

– Do not use water from appliances connected to your water supply, such as ice and water from a refrigerator.

Infant nutrition:

– If you bottle feed your child, give him or her ready-to-use infant formula if possible.

Washing hands:

– Make sure to scrub your hands with soap and water for at least 20 seconds, then rinse well under running water.

Bathing and showering:

– Be careful not to swallow water when bathing or showering.

– Be careful when bathing babies and young children. Wash them with a sponge to reduce the risk of them swallowing water.

Brushing your teeth:

– Brush your teeth with boiled or bottled water. Do not use tap water that you have not boiled first.

Wash the dishes:

– If boiling water is recommended, use disposable plates, cups and cutlery if possible.

Household dishwashers can generally be used safely if:

– The water reaches a final rinse temperature of at least 150 degrees Fahrenheit, or

– The dishwasher has a disinfection cycle.

How to wash dishes by hand:

– Wash and rinse the dishes as usual with hot water.

– In a separate basin, add 1 teaspoon of odorless liquid household bleach per gallon of warm water.

– Soak the washed dishes in water for at least one minute.

– Allow the dishes to air dry completely before using them again.

– Disinfect all baby bottles.

Laundry:

– The clothes can be washed as usual without any problems.

Cleaning:

Clean washable toys and surfaces with:

– Bottled water,

– Boiled water or

– Water disinfected with bleach.

Pet care:

– Pets can become ill from the same germs as humans or can transmit germs to humans. Give pets bottled water or boiled, cooled water.

– If bottled water is not available, bring water to a boil for 1 minute. After boiling, allow water to cool before using.

– Boil tap water, even if it is filtered (e.g. through a household water filter or a jug that filters water).

– Do not use water from appliances connected to your water supply, such as ice or water from a refrigerator.

Caring for your garden and houseplants:

– You can use tap water for houseplants and gardens.

Next steps and ongoing security measures

Our teams have completed initial repairs and are now conducting extensive testing to ensure the water supply is safe for consumption. The precautionary boil water advisory remains in effect until we are confident the water meets all safety standards. We will provide updates as new information becomes available.

We understand this may be an inconvenience and thank you for your continued cooperation and patience. Your safety and well-being are our top priority and we are committed to ensuring all necessary precautions are taken.

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UPDATE 2:52 p.m.: This message comes from the city of Granite Falls.

Water main break on US 321 northbound near Glen Ridge Drive: Water conservation and area avoidance requested

GRANITE FALLS, NORTH CAROLINA – The City of Granite Falls would like to notify its citizens of a significant water main break that occurred early this morning on US 321 Northbound near Glen Ridge Drive. Due to this break, there is a significant loss of water in our water system.

Call for water conservation… We are asking all residents and businesses to conserve water as much as possible until repairs are completed. This means reducing water use as much as possible, such as limiting lawn watering, avoiding washing vehicles, and minimizing water use for household chores. Your cooperation is critical to help us manage water supplies during this emergency.

Road closure and safety notice … As our crews work diligently to repair the water main, we ask that you please avoid the area of ​​US 321 Northbound near Glen Ridge Drive for your safety and to allow our repair crews to work efficiently. The safety of our residents and workers is our top priority and we thank you for your understanding and cooperation in keeping this area clear.

Updates and expected repairs… Time There is currently no estimated time frame for completion of repairs. We are working as quickly as possible to resolve the issue and restore normal water service. Updates will be provided as new information becomes available.
We apologize for any inconvenience and thank you for your understanding and support during this time.

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UPDATE 2:43 p.m.: This message comes from the city of Granite Falls.

A significant water main break has occurred on US 321 near Glen Ridge Drive. Crews are on scene working to make repairs, but there is no estimated time frame for completion of repair work. The City is asking all residents and businesses to conserve water as much as possible until repairs are completed. We also ask that you please avoid the area if possible while crews work. Traffic will be detoured onto US 321A near the Walmart intersection. We will update you with more information as it becomes available.

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GRANITE FALLS, NC (August 23, 2024) 2:32 p.m. ⇒ A burst water main on US 321 forced the North Carolina Department of Transportation to temporarily close a section in Caldwell County for urgent repairs.

US 321 North nearby River Bend Cruise is temporarily closed as workers work to repair the break and reopen the section of road.

Northbound traffic will be detoured via US 321 Alt. to rejoin US 321 North.

Drivers should DriveNC.gov for real-time traffic information.

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